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Effective date: January 1, 2026
By using the website located at concretecompanymanhattan.com or by engaging Custom Manhattan Concrete for concrete contracting services, you agree to these Terms and Conditions. If you do not agree, please do not use this website or engage our services. These terms apply to all visitors, customers, and anyone else who accesses the site or requests services from Custom Manhattan Concrete.
Custom Manhattan Concrete provides concrete contracting services to residential and commercial customers in Manhattan, KS and the surrounding region. Services include but are not limited to: concrete driveway building, patio construction, stamped concrete, sidewalk installation, garage floor concrete, decorative concrete, retaining walls, floor installation, pool decks, steps, slab foundations, foundation installation, parking lot building, footings, foundation raising, and concrete cutting.
Custom Manhattan Concrete reserves the right to decline any project at its discretion. Acceptance of a project is confirmed only when a written agreement or proposal has been signed by both parties.
All estimates provided by Custom Manhattan Concrete are based on the information available at the time of the estimate. Written estimates are valid for 30 days from the date issued unless otherwise stated.
Estimates are not final contracts. Final pricing may change if site conditions differ materially from what was assessed during the estimate visit - for example, if buried utilities, unstable soil, or unexpected drainage issues are discovered during excavation. In those cases, Custom Manhattan Concrete will notify the customer and discuss the change before proceeding.
Verbal estimates are not binding. Only written, signed agreements constitute a commitment from Custom Manhattan Concrete to perform work at a stated price.
Project start dates are scheduled after a signed agreement and any required deposit have been received. Dates are subject to change based on weather, permit timelines, material availability, and crew scheduling.
Concrete work requires specific temperature and moisture conditions. Custom Manhattan Concrete reserves the right to delay or reschedule any pour if weather conditions are unsuitable for quality work.
If you need to cancel a scheduled project, please notify us as soon as possible. Cancellations made at least 5 business days before the scheduled start date will receive a full refund of any deposit paid. Cancellations made with less than 5 business days notice may forfeit the deposit, depending on materials already ordered or labor already scheduled.
Custom Manhattan Concrete reserves the right to cancel a project if site conditions are unsafe or if the customer has not fulfilled their obligations under the agreement.
Payment terms are specified in the written project agreement. Standard terms require a deposit at signing, with the remaining balance due upon project completion unless otherwise agreed in writing.
Accepted payment methods are listed in the project agreement. Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance.
Custom Manhattan Concrete reserves the right to pause or stop work on any project where payment obligations have not been met.
Before work begins, the customer is responsible for:
Custom Manhattan Concrete is not liable for damage to undisclosed underground utilities or buried infrastructure. If you are unsure what is buried on your property, contact your local utility notification service before work begins.
Custom Manhattan Concrete warrants that all work will be performed in a workmanlike manner using materials suitable for the project. Any warranty terms specific to a project will be stated in the written project agreement.
Concrete is a natural material and minor surface variations, color differences, and hairline cracks are normal and expected over time. These characteristics are not considered defects. Control joints are intentionally cut into concrete surfaces to manage cracking - cracking within a control joint is not a warranty issue.
Warranty coverage does not apply to damage caused by: misuse, vehicle loads exceeding the design specification, failure to follow curing instructions, chemical spills or de-icing agents, extreme weather events, or acts of nature.
Except as expressly stated in a written project agreement, Custom Manhattan Concrete makes no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, Custom Manhattan Concrete will not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or from the performance of services - even if Custom Manhattan Concrete has been advised of the possibility of such damages.
Our total liability to any customer for any claim arising from services provided will not exceed the total amount paid by the customer for the specific project giving rise to the claim.
The information on concretecompanymanhattan.com is provided for general informational purposes only. We make no representations or warranties about the accuracy or completeness of the content on this site.
You may not use this website in any way that is unlawful, harmful, or could damage the site or interfere with another user. You may not copy, reproduce, or distribute content from this site without written permission from Custom Manhattan Concrete.
If a dispute arises between you and Custom Manhattan Concrete, we ask that you contact us first to try to resolve it informally. Most concerns can be addressed quickly through direct communication.
If informal resolution is not possible, any dispute will be resolved by binding arbitration in Manhattan, KS, under the rules of the American Arbitration Association. Each party will bear its own costs unless the arbitrator determines otherwise. Class action claims are not permitted.
These Terms and Conditions are governed by the laws of the State of Kansas, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration will be brought exclusively in the courts of Riley County, Kansas.
Custom Manhattan Concrete may update these Terms and Conditions at any time. When we do, we will update the effective date at the top of this page. Your continued use of this website or our services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Questions about these Terms and Conditions? Reach us here: